Tracking Your Order
Once your order has been shipped, you will receive an email with your tracking details.
Estimated Delivery Times
Brisbane - Approximately 1-3 Business days
North Queensland - Approximately 2-5 Business Days
Sydney - Approximately 2-5 Business Days
Melbourne - Approximately 3-5 business days
Adelaide- Approximately 4-6 business days
Perth - Approximately 4-7 Days
Please allow up to 10-14 business days for rural deliveries.
*Please note that these are estimates and our carriers will endeavour to meet these on all occasions; however please allow up to 10 business days for all deliveries.
Pick Up is available from our Sumner Park Shop, however it would best to contact the shop prior to placing order to double check if there is any item not available.
We offer 14 Day Money Back Guarantee on all purchases made from our shop and website, not including costumes and wigs.
The 14 Day Money Back Guarantee period will commence from the date that the customer receives their product. If there is no receipt of delivery, the date shall be assumed to be 3 business days from the date of dispatch.
Where a product is within the 14-day period and a refund is requested, we will refund the original product purchase price. The following fees and/or charges will not be reimbursed:
Delivery charges from Unique Party Shop
Cost to return the product to Unique Party Shop
Returned goods must be in their original packaging with all accessories, and be in original condition. If returned goods are not fit for resale, you will be issued with a store credit.
Where an item is found to be faulty, we will provide a replacement along with the necessary service and support.
Unique Party Shop reserves the rights to make changes to these terms and conditions without notice.
Return policy excludes costumes and wigs due to health regulations.